Security & Fraud Information

Security & Fraud

Security Reminder: We will never ask you for sensitive information including Social Security number, account numbers and online banking ID/password in an unsolicited communication (such as an email, phone call, or text message). We also will not ask you on our websites to verify sensitive personal or account information.

If you receive any unusual requests to re-enter or verify sensitive information during an online banking session (including security token and PIN codes), or if you need to report a suspicious email or phone call, please contact us immediately.

Protecting Your Identity

Protecting your identity and personal information from prying eyes online is now becoming an increasingly difficult task.  Loopholes in your computer software abound, granting hackers, thieves and other malcontents easy and unhindered access to your confidential information.

This page serves as a good starting point for educating yourself on the many dangers that currently abound on the Internet and the various ways you can protect yourself online. Our list of seven recommended practices for safer computing provides methods for protecting yourself and your personal information from Internet fraud.

Identity Theft

What is identity theft?

Identity theft occurs when someone uses your personally identifying information, like your name, Social Security number, or credit card number, without your permission, to commit fraud or other crimes. Learn more ›


What is phishing?

Phishing is an e-mail fraud method in which perpetrators send cleverly disguised e-mails, supposedly from legitimate and reputable companies, such as financial institutions. Learn more ›


What is malware?

Malware is malicious software that can take control of your computer, putting your identity at risk. Learn more ›

Fake checks

How do fake check scams work?

A criminal sends your bank a phony check or money order with instructions to deposit it in your account. Learn more ›


Seven Practices for Safer Computing

Seven practical tips for a safer online experience.

  1. Protect your personal information. It's valuable.
  2. Know who you're dealing with.
  3. Use anti-virus and anti-spyware software, as well as a firewall, and update them all regularly.
  4. Be sure to set up your operating system and Web browser software properly, and update them regularly.
  5. Protect your passwords.
  6. Back up important files.
  7. Learn who to contact if something goes wrong 

How We Ensure Your Safety

At First Bank & Trust, we do everything we can to ensure your online banking security. We have added increased security to our online banking system and will continue to do so as new threats and new solutions arise.

Contact Us with Any Concerns

Content been taken from the Federal Trade Commission's website on identity theft, their page related to malware, the FakeChecks website, and OnGuardOnline, the FTC's website for practical information on protecting yourself online.